Senior Social Worker (Mental Health Clinician – Crisis Support Space)

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Senior Social Worker (Mental Health Clinician – Crisis Support Space)


Job Description

The opportunity
Are you ready to shape the future of crisis care in Queensland?
Townsville Hospital and Health Service is launching a new Crisis Support Space (CSS) as part of a state-wide initiative to transform how we respond to mental distress and suicidal ideation. We’re seeking a passionate and experienced Senior Mental Health Clinician to lead this innovative service and provide advanced clinical leadership in a non-clinical, peer-supported environment.

This is a unique opportunity to work at the forefront of mental health reform—supporting individuals in crisis while collaborating across emergency and community services.

About the Role

As a Senior Mental Health Clinician, you will:

  • Provide clinical oversight and risk management within the CSS.
  • Support and mentor Peer Workers and non-clinical staff.
  • Deliver basic mental health triage and ensure appropriate referrals for clinical care.
  • Collaborate closely with the Emergency Department, Acute Care Team, and other services to ensure continuity of care.
  • Foster strong relationships with service providers to enhance referral pathways and treatment access.
  • Maintain a therapeutic environment that upholds the dignity and well-being of consumers and carers.
  • Lead quality improvement and research initiatives to evaluate and evolve the service.

What’s on offer?

  • Permanent full-time or part-time position — hours negotiable to suit your lifestyle
  • Remuneration package up to $157,360 p.a. (f/t), including: 
    •  Base salary
    •  12.75% employer superannuation contribution
    •  17.5% recreational leave loading
  • Generous leave entitlements
  • On-call and shift allowances (where applicable)
  • Salary packaging options to boost take-home pay
  • Flexible working arrangements to support work-life balance
  • Access to staff wellness programs
  • A supportive workplace environment with strong team culture
  • Professional development leave and allowance
  • Opportunities for supervision, leadership, and career progression
  • Be part of a pioneering mental health initiative

What You’ll Need

Tertiary qualification in Social Work (or equivalent) and eligibility for full AASW membership.

Highly Regarded

  • Status as an AASW accredited Mental Health Social Worker.
  • Experience supporting crisis care initiatives or working within alternative service models such as peer-supported, non-clinical environments.

Why Join Us?

  • Lead a cutting-edge crisis support initiative
  • Work in a collaborative, consumer-focused environment
  • Make a meaningful impact in the lives of vulnerable individuals
  • Enjoy professional autonomy and leadership opportunities

Why Townsville?
Townsville offers a relaxed coastal lifestyle, affordable living, and easy access to the Great Barrier Reef and Magnetic Island—perfect for those who love nature, culture, and community.

 Ready to help redefine crisis care in Queensland?
Apply now and be part of a bold new direction in mental health support.

Enquiries: Patricia Shirkie on (07) 4433 9480 / [email protected]

Apply online: https://smartjobs.qld.gov.au/jobs/QLD-TV655950

Applications close: Thursday, 2 October 2025.

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Need Some Help?

Feel free to contact [email protected] / 1800 630 124.

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