• Allied Health experience is highly regarded
• $96,737 - $106,950 (plus 15.4% superannuation)

Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian. 

Follow the video link to learn more about NDIA: "What is the NDIS?" How To - What is the NDIS - youtube.com
 

Join the NDIA as a Support Needs Assessor to make a meaningful impact.

Are you passionate about creating lasting change for Australians with disability? The National Disability Insurance Agency (NDIA) is seeking dedicated professionals to join our dynamic and forward-thinking team as a Support Needs Assessor.

As a Support Needs Assessor, you will play a pivotal role in shaping the future of disability support through our New Framework Planning model. You will work directly with participants and their representatives to administer the I-CAN Support Needs Assessment tool, drawing on your clinical expertise, empathy, and strong communication skills.

Duties include:

• Conducting support needs assessments by gathering information from participants and their representatives, and preparing clear, structured assessments.
• Applying established policies and procedures using sound judgement, while maintaining a participant-centred approach.
• Communicating respectfully and clearly with participants, families, representatives and support networks, including explaining assessment processes and outcomes through both virtual and face-to-face channels.
• Identifying and escalating issues based on complexity, risk or policy limitations, ensuring appropriate and timely resolution.
• Collaborating with colleagues across the NDIA to support planning and contribute to service improvements.

For more information on the duties of a Support Needs Assessor, please refer to the Candidate Pack which is found below.
 

Please refer to the APS Work Level Standards. These have general statements about the broad requirements for each classification level.

Enough about us, let’s talk about you

This is your chance to be part of a values-driven agency that empowers people to thrive by refining and improving assessment processes, mentor new team members, build trust and rapport with participants and their support networks to deliver assessments in various settings at one of our many NDIA offices, telehealth, and/or local environments.

We are looking for candidates with:

• Strong interpersonal and communication skills
• Experience in trauma-informed, culturally aware, and ethical practice
• A commitment to person-centred approaches and continuous improvement
• Ability to analyse complex information and apply relevant legislation to reflect decisions
• A recognised tertiary qualification in a health or allied health field is highly desirable.

If you are ready to bring your unique strengths to a team that values diverse perspectives and is at the forefront of delivering one of Australia’s most significant social reforms in the Australian Public Service, we want to hear from you.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 717,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

This role is being offered Nationally, with no requirement on what State or Territory it is performed at. Remote working arrangements may be considered.

We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close Wednesday 5th November at 11.30pm AEDT

If you have any questions, please contact DFP Recruitment on 1300 558 870 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.