Redress Caseworkers

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Redress Caseworkers


Job Description

Join Blue Knot Foundation – a leading, trauma-informed, for-purpose organisation offering remote work – as a part-time Redress Therapeutic Caseworker to 30 June 2026. Contract extension potential will be assessed at the end of the financial year.

This role is ideal for an experienced trauma-informed counsellor with remote case working experience who can commit to 22.5 daytime hours per week, worked across three 7.5-hour days on one of the following permanent schedules:

  • Monday, Tuesday, Wednesday,
  • Wednesday, Thursday, Friday.

Our Redress Support service operates 9am-5pm between Monday and Friday.  It provides, safe, trauma-informed and culturally safe Telehealth casework and counselling to adult survivors of institutional child sexual abuse inquiring about or engaging with the National Redress Scheme.

Why Join Us?

  • Remote work environment.
  • Meaningful work with a supportive, inclusive team.
  • No weekend or public holiday work.
  • Professional Development Leave and Salary Packaging.
  • SCHADS Pay Classification Level 5, Pay Point 3, currently $53.31/hour.

Essential Criteria

  • Accredited professional: Current non-provisional ACA, PACFA, AASW or AHPRA plus a tertiary qualification in counselling, psychology or social work.
  • Complex-trauma telehealth practice: 2+ years’ counselling experience using trauma-informed, culturally safe, person-centred approaches; cultural humility, emotional intelligence, clear boundaries and self-care.
  • Crisis response & escalation (non-crisis service): Competent in risk assessment, case management, crisis response and referral pathways.
  • Effective report writing skills and experience required to write National Redress Scheme applications.
  • Collaboration, accountability & adaptability: Transparent, reliable team member; engages in supervision/debriefs and reflective practice; comfortable in a fast-paced, evolving environment.
  • Community perspective: Background in social/community care (or strong service-system understanding) that anchors practice in an evidenced based approach.
  • Compliance & digital readiness: High-quality documentation and consent management; strict privacy/confidentiality and mandatory reporting; confident with MS 365/Teams/SharePoint and CRM (e.g., Salesforce); remote-ready and available part-time.
  • Demonstrated high level communication and organisational skills and capacity to work through complex situations

Highly Desirable Criteria

  • Demonstrated experience supporting highly complex National Redress applications.
  • Previous experience providing counselling to adult survivors of childhood sexual abuse within an institutional setting.
  • Familiarity with legal, financial and advocacy supports.

Apply Now

If this sounds like you, you live in NSW, VIC, SA, or QLD, have a WHS safe dedicated home office space with reliable internet and are able to start in October/November, we would love to hear from you.  

Early applications encouraged via this application form: https://blueknotfoundation.tfaforms.net/f/Redress_Therapeutic_Counsellor

Interviews will be held on a rolling basis.

For more information, please review the full position description and visit https://blueknot.org.au/get-involved/jobs/

Related questions or application support requests – please contact our recruitment team at [email protected]

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Need Some Help?

Feel free to contact [email protected] / 1800 630 124.

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