Team Leader, Aged Care Intake and Assessment

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Team Leader, Aged Care Intake and Assessment


Job Description

About us:

Carers NSW is the peak body in NSW for carers of all ages and circumstances. We are a not-for-profit organisation connecting and empowering carers and improving their quality of life through support, referrals, capacity building and training. 

As the Carer Gateway Service Provider (CGSP) in Region 4 of NSW (Central Coast, Hunter New England and North Coast) we are looking for a proactive Team Leader, Aged Care Intake & Assessment to be based in North Sydney. This is a full time, 12-month contract position with a view of extension. 

Team Leader Intake & Assessment:

The role is a new position and will be responsible for establishing, managing and overseeing the delivery of Intake and Assessment for calls transferred from My Aged Care (MAC) to Carer Gateway Region 4 NSW. The Team Leader, Aged Care Intake & Assessment will be required to:

  • Develop relevant policies, guidelines, practice manuals, work instructions and deliver training to staff
  • Ensure that the operation of the team and program is in line with Carer Gateway Operating Manual and service guidelines
  • Provide regular supervision and support to the Aged Care Intake and Assessment team

Essential criteria: 

  • Qualifications in Aged Care, Social Work, Community Services, Psychology or other relevant disciplines.
  • Demonstrated high level of skills and experience in leadership of teams as well as relationship management with stakeholders, peak bodies and government organisations
  • Understanding of the Community Services sector, specifically Carers and the My Aged Care framework
  • Extensive knowledge in implementation and evaluation of direct service delivery programs

Benefits:

We can offer you a competitive salary plus not for profit salary packaging benefits and a friendly team committed to the organisation's purpose.

To learn more about what we do, please visit our website

To apply: 

Please send a cover letter addressing the above essential criteria along with your resume to Human Resources at jobs@carersnsw.org.au. Applications will be reviewed when received.

For further information, please contact Josette in our HR Team on: (02) 9280 4744.

A criminal record check and working with children check will be required as a condition of employment.

Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation

Other jobs in NSW - Sydney

Need Some Help?

Feel free to contact horizon@aasw.asn.au / 1800 630 124.

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