Therapeutic Case Worker

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Therapeutic Case Worker

Job Description

About the Organisation

Northside Community Service is a not-for-profit, community-based organisation. We’ve been supporting our community in North Canberra – and beyond – since 1976. We’re a progressive and modern community organisation that embraces diversity, social justice and advocacy for those in our community whose voices are often unheard.

Northside supports young children through our high-quality early education services, children and young people through our youth programs and family support services, older citizens through our aged care services and support programs, and the wider community through our housing, community development, outreach and volunteer programs.

About the role

Northside now has a fantastic opportunity for an experienced Therapeutic Case Worker to join their team in Canberra on a full-time basis. The role is being offered on a 6-month fixed-term contract initially with the possibility of an extension.

Reporting to the Team Leader - Engagement, the role will provide intensive and holistic, wrap-around case management and coordination support to reduce the risk of youth homelessness due to family conflict.

The key responsibilities and duties for the role will include (but not be limited to):   

  • Apply strength-based case management principles and procedures to work in collaboration with the young person and their family to assess, plan, implement, monitor, and review the case planning for the young person.
  • Use a client-centered, holistic approach when working with young people and families.
  • Perform a comprehensive assessment process to identify shared goals through case planning.

For a full list of responsibilities and duties, please visit:

About You

To be considered for this position you will need to meet the following criteria (but not limited to):

  • Relevant Bachelor degree (or equivalent) with relevant experience (at least 2 years) in Youth and Family Case Management, Community Services, Social Work or a similar field.
  • Demonstrated experience in intensive case management and/or therapeutic support to young people and families.
  • Demonstrated ability to work in collaboration with other service providers to improve quality of life for young people and/or families.
  • Demonstrated understanding and practice of trauma-informed care.

About the Benefits

This is a unique opportunity to bring your case management skills to a passionate not-for-profit organisation that's improving the lives of people across North Canberra.

Northside is offering an attractive salary of $84,849 to $88,702 per annum plus 10% Superannuation.

You would also benefit from Public Benevolent Institute salary packaging options and highly flexible work arrangements, to suit your needs. Free car parking is also available on-site.

Employment with Northside

Northside Community Service is a child-safe organisation. The recruitment process will include questions related to previous workplace performance and understanding of child safety requirements, including Mandatory Reporting requirements and Northside’s obligations under the ACT’s Reportable Conduct Scheme. Successful candidates will be required to undergo screening (Working with Vulnerable People Card and National Police Check) to ensure their suitability to work in child-safe environments.

Northside takes a strong approach to the safety of our team, and those we work with. During the recruitment process, you will be informed about Northside’s approach to safety and asked about your own understanding of managing risk and safety. Successful candidates will be given a thorough induction that will include information and guidance on Northside’s approaches to safety.

Northside Community Service is an Equal Opportunity Employer. We welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse communities and LGBTIQA communities.

A copy of the position description is available on Northside Job Vacancies website. 

This is an excellent opportunity to develop new skills & advance your career with an organisation that champions diversity, choice & innovation. Make a positive difference - Apply Now!

Confidential enquiries may be made by contacting Katie Peek (Team Leader - Engagement) on 02 6171 8000 or emailing

TO APPLY please visit

Applications close at 11:30pm (AEST) on Sunday 26 September 2021

Please note: Previous applicants are not required to resubmit an application.

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