Team Leader, Peer Support & Coaching

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Team Leader, Peer Support & Coaching

Job Description

About us:

Carers NSW is the peak body in NSW for carers of all ages and circumstances. We are a not-for-profit organisation connecting and empowering carers and improving their quality of life through support, referrals, capacity building and training.

As the Carer Gateway Service Provider (CGSP) in Region 4 of NSW (Central Coast, Hunter New England and North Coast) Carers NSW is looking for a Team Leader, Peer Support & Coaching to be based in Coffs Harbour or Newcastle. This exciting opportunity is a full time contract role, with some travel across the region required.

The Role: 

The Team Leader, Peer Support & Coaching is responsible for managing and growing the activities of the In-Person Peer Support and Carer Coaching - which includes:

  • Ensuring that the operation of these programs meets the Carer Gateway service guidelines and funding agreements
  • Conducting Peer Support groups and individual Carer Coaching across the region
  • Evaluating the overall effectiveness of the delivery of Peer Support and Carer Coaching activities
  • Maintaining effective data and reporting mechanisms and regular reporting; and
  • Managing, supporting and developing the Peer Support and Coaching team members based across the region

Essential criteria: 

  • Tertiary qualifications in Community or Aged Care, Social Work, Psychology or other relevant discipline.
  • Demonstrated experience in group facilitation
  • Proven strengths-based coaching experience
  • Knowledge and experience of peer support models and frameworks
  • Demonstrated experience in leading and managing remote teams; and
  • Experience in relationship development and management with stakeholders, peak bodies and government organisations

In addition, Certificate IV in Training and Assessment or equivalent; understanding of and commitment to carer issues and needs; and knowledge of Region 4 will be highly regarded.


We can offer you a competitive salary plus not for profit salary packaging benefits and a friendly team committed to the organisation’s purpose.

To learn more about what we do, please visit our website

To apply: 

Please send a cover letter addressing the above essential criteria along with your resume to Human Resources at Interviewing now - apply today!

For further information, please contact Michelle in our HR Team on:(02) 9280 4744.

A criminal record check and working with children check will be required as a condition of employment.

Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation.

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