Access and Referral Clinician

  >  Jobs   >  Access and Referral Clinician

Access and Referral Clinician

Job Description

Access and Referral Clinician

South Eastern Melbourne Primary Health Network

  • An exciting opportunity has arisen for passionate individuals to join the Access & Referral Team
  • This role has a focus on clinical oversight of referrals and improving Mental Health outcomes for consumers
  • We have both full time and part time opportunities


  • Full time or Part time, 24 months maximum term position available
  • Located in a modern office at Heatherton – due to COVID-19 working from home at this time
  • Generous salary packaging available
  • Apply ASAP


South Eastern Melbourne Primary Health Network (SEMPHN) has the key objectives of:

  • Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and
  • Improving coordination of care to ensure patients receive the right care in the right place at the right time.

We achieve these objectives by working directly with general practitioners, other primary health care providers, secondary care providers and hospitals to ensure improved outcomes for patients.

The seven key priorities of SEMPHN are Mental Health, Aboriginal and Torres Strait Islander health, Alcohol and Other Drugs (AOD), Aged Care, Population Health, Workforce Health Development, and Digital Health.

SEMPHN stretches from St Kilda to Sorrento to Bunyip, including the major population hubs of Clayton, Dandenong, Moorabbin, Caulfield, Cranbourne, Frankston and Pakenham.


The Access and Referral team is the point of entry into the SEMPHN funded Mental Health and Alcohol and Other Drugs Services. The team receives referrals, screens for eligibility, allocates to relevant providers or assists with alternative options. A core function of the team is to facilitate referrals for existing consumers that need to step up or down into different parts of the mental health stepped care framework, ensuring that consumer needs are met as they change.  These positions provide clinical oversight and utilises clinical expertise to ensure appropriate screening and monitoring of referrals.  

The successful candidate will be flexible and a confident self-starter, with understanding of the Stepped Care Model, medical and psychosocial models of health, an ability to engage with and build strong relationships with diverse stakeholders. 

The successful incumbent is required to have tertiary qualifications and current registration with a relevant professional body, and relevant clinical experience, knowledge of referral pathways across the Mental Health Stepped Care Model system, as well as within the service system more broadly.

This role is not suitable for a provisional psychologist as we cannot provide the required supervision with a senior psychologist.


To be successful in this opportunity you must have the following qualifications, skills and experience:

  • Relevant experience with tertiary qualifications and current registration with a relevant professional registration body in fields such as psychology, social work, mental health nursing or occupational therapy.
  • Relevant clinical experience in primary care, tertiary or the community sector, ideally working in the mental health industry.
  • Knowledge of referral pathways, eligibility criteria for mental health psychosocial service providers and knowledge of digital health technology.
  • Demonstrated understanding of the mental health, psychosocial and AOD service systems and relevant experience working with these consumer cohorts including consumers with severe and persistent mental health issues.
  • Excellent communication (verbal and written) and negotiation skills.
  • Demonstrated ability to problem solve, decision making and advocacy in order to prioritise and coordinate support for clients, including those with complex needs.
  • Demonstrated experience in influencing, negotiating and engaging positively with a diverse range and large volume of stakeholders to achieve improved outcomes.
  • Demonstrated ability to manage escalated clinical risks and enquiries and provide guidance and support as required.
  • Extensive experience in the use of Client Management Systems. 
  • Proficiency in the use of Microsoft Office suite.


  • Generous leave and salary packaging entitlements
  • Comprehensive Wellness Program including Employee Assistance Program

To view the position description please visit

For further information please contact

SEMPHN promotes a workplace that values fairness, respect and social and cultural diversity. Aboriginal and Torres Strait Islander peoples and people from different cultural backgrounds are encouraged to apply.

Other jobs in VIC - Melbourne

Need Some Help?

Feel free to contact