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Lives Lived Well is opening a new Veterans’ and Families’ Wellbeing Hub in Northern Adelaide in mid-2025. Funded by the Department of Veterans’ Affairs, the Hub will provide a welcoming space where veterans and their families can access a range of wellbeing services and social activities.
The Northern Adelaide Veterans’ and Families’ Wellbeing Hub will reflect the DVA Wellbeing Model for Veterans, focusing on health, education and skills, housing, social support and connection, employment, income and finance, and recognition and respect.
The Hub will offer case management and feature social elements like coffee and chat sessions, music, art, cooking, walking, and BBQs in the park. Additionally, the Hub will include facilities like activity rooms, study and conference spaces, and a children’s play area, ensuring a welcoming environment for families.
Your opportunity
We are looking for a dedicated Senior Wellbeing Case Manager to join our new service team. This is an exciting opportunity to help shape and grow our footprint not only in South Australia, but also in the veteran community. Join us in building a community of support for veterans and first responders, by helping to bridge the gap between civilian and ESO services and manage complex relationships within this environment.
With a relevant degree (Psychology, Social Work, Occupational Therapy, Nursing or Counselling) you’ll bring a background in mental health, veteran and family support or similar and be excited by joining this new service in Northern Adelaide. Your ability to adapt to change and remain positive in a fast-paced environment will be complimented by your resilience and stable attitude.
What are we looking for?
This full time, permanent role offers the opportunity to develop and tailor programs to meet the needs of the veterans and families’ community, with plenty of room for innovation and agility.
The service is due to open mid-year, so we are looking for someone available to commence employment in April. We encourage applications from veterans, first responders, and their families.
Salary for this position is $97,000 - $111,000 plus Superannuation and Salary Packaging benefits up to $15,900 per annum.
Key Responsibilities include:
· Provide comprehensive case management for veterans and their families, addressing complex cases with confidence
· Serve as an escalation point for the team, including admin and peer workers, offering mentoring and support
· Offer ad hoc counselling and crisis management, including crisis safety planning for domestic violence, suicide, and homelessness
· Conduct thorough risk assessments and develop care plans
· Initiate and facilitate program development, identifying gaps and providing solutions
· Build and maintain relationships with other services, both internal and external, to support veterans and their families
· Establish trust and engage clients, walking alongside them in their journey and understanding the challenges faced by veterans
If you are solutions-focused, forward-thinking, and ready to make a positive impact, we want to hear from you.
One of our value’s is “We ask why not and what’s next?” and we chose it for good reason. For us change means opportunity – to improve, to grow, to push the boundaries and to help more people. “Lives Lived Well has high expectations. The reason why we’re all here is because we meet these expectations, and our values are aligned”. (LLW Employee quote)
Why join LLW now?
This is an excellent opportunity to be at the forefront of a vital new service for veterans and their families across Northern Adelaide. It presents a chance to be part of a high-functioning, motivated, and passionate team dedicated to providing the highest level of support possible.
In addition, LLW offers a range of benefits (please check our website) including:
· We do our best work through our values, and you’ll be part of our values-driven culture
· An Employee Assistance Program (EAP) for you and your family, including Wellbeing Coaching and Comprehensive Financial Coaching
· A Community of Support for Veteran’s – structured but casual peer support group meetings on a bi-monthly basis
· Training and development to help you grow as a person and a professional
· Autonomy and trust – in supportive, respectful environment
· An extra five paid leave days per year to support your wellbeing and work-life balance
For more information, please contact Erika Nel at Erika.Nel@liveslivedwell.org.au. For a copy of the Position Description, please email recruitment@liveslivedwell.org.au
Applications close on Wednesday 30th April at 5.00pm, however we will be interviewing throughout the process and may close applications early.
Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.
Feel free to contact horizon@aasw.asn.au / 1800 630 124.
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