Social Work Volunteer

  >  Jobs   >  Social Work Volunteer

Social Work Volunteer

Job Description

About the Role 

The ASRC is seeking qualified social workers, caseworkers and psychologists, to assist in our General Access and Client Services programs. Volunteers are responsible for intake assessments, providing information, referrals, casework and  other support to people seeking asylum. This includes people who are experiencing mental health  issues, housing challenges, family violence and involuntary repatriation.

Key Responsibilities 

  • Intake and assessment 
  • Crisis intervention 
  • Support plans 
  • Referrals 
  • Internal and external 
  • Information provision 
  • Telephone support work 
  • Advocacy 

What we’re looking for 


  • Tertiary Qualifications in (or currently in final year of studying) Social Work, Welfare Work,  Youth Work, Community Development, Counselling or related fields. 
  • Employment, volunteer or study placement experience with case management. ∙ Experience responding appropriately to clients with high needs, challenging behaviours  and/or those who present in crisis.
  • Excellent verbal and written communication skills.
  • Strong administrative and organisational skills, including familiarity with Google Workplace  and Microsoft office Suite. 
  • Completed 1 x student social work placement or have client facing experience working with  clients with complex needs. 


  • Experience in maintaining accurate and up-to-date casenotes and client records. ∙ Experience in assessment, triage and crisis intervention in a Community/Welfare/Health  setting. 
  • Demonstrated ability to work effectively with people from culturally diverse backgrounds. 
  • An understanding of the needs and political context of asylum seekers, particularly those  who have been in immigration detention. 

Volunteer shifts 

This role is looking for a minimum commitment of 1 shift per week on Fridays 10am - 5pm there is currently no flexibility for after business hours or weekends.  The minimum commitment for this position is 12 months, if you are currently looking for full-time  work or will be in the next 12 months then this role would not be suitable.

Please confirm you have availability on Fridays as part of your application.

For more information and to apply click here.

About Us 

The Asylum Seeker Resource Centre (ASRC) is both a place and a movement. We are an  independent not-for-profit whose programs support and empower people seeking asylum to maximise their own physical, mental and social wellbeing. As a movement, we mobilise and unite communities to create lasting social and policy change for people seeking asylum in Australia. We are proud to be owned and run by our community of volunteers and supporters. 

We pride ourselves on living and breathing our values in all areas of our work – our values are who we are and guide how we operate. The ASRC values are: 

  • Welcoming
  • Authentic
  • Collaborative
  • Courageous

For more information email

Other jobs in VIC - Melbourne

Need Some Help?

Feel free to contact / 1800 630 124.

Newsletter Subscription / Jobs Alert

Thank You

Your details have been added to subscription list