Professional Standards and Ethics Officer

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Professional Standards and Ethics Officer

Job Description

Professional Standards and Ethics Officer 

  • Professional Membership Association: National Voice for Social Justice 

  • Melbourne based; national network service delivery 

  • full time ongoing 

The Australian Association of Social Workers (AASW) is the professional representative body of social workers in Australia, with more than 12,000 members. AASW sets the benchmarks for professional education and practice in social work and have a strong voice on matters of social justice, human rights and issues that impact upon the quality of life of all Australians. 

The Professional Standards and Ethics Officer will work within the department’s ethics framework and collaborate within relevant program areas across the department.  

You will assist in the review and implementation of practice standards and development of improved processes and other key initiatives to support and embed positive conduct, identification and reporting of integrity and ethics matters.  

You will also support a best practice approach and ensure complaints are processed through the Ethics Complaints Management Process in a timely manner and in accord with the governance processes as set out in the AASW By Laws on Ethics and other relevant guiding documentation. 

Key position responsibilities: 

The Administration Officer is responsible for: 

Processing of ethics matters / conduct assessments 

  • Receive and undertake preliminary assessments of alleged breaches of the Code of Ethics 

  • Make an assessment against criteria and determine appropriateness 

  • Refer all eligible complaints in accordance with the Ethics By-Laws and the Ethics Complaint Management process and other overarching governance requirements  

  • Case-management of complaints of alleged breaches of AASW’s Code of Ethics in accordance with the AASW By Laws on Ethics and the Ethics Complaint Management Process 

  • Managing the files associated with alleged complaints in accord with Privacy legislation 

  • Overseeing the integrity and probity of the Ethics Complaints Management Process 

Policy, procedures and quality control 

  • Contribute to the review and continual improvement of the AASW’s Ethics Complaints Management Program, within the context of existing governance arrangements, AASW Constitution and By Laws and recommendations for improvement, as required 

  • Contribute to the Professional Standards documentation as required  

  • in collaboration with the Team Leader, Professional Standards Ethics, develop other practice-based resources/guidelines to complement the existing range of information on professional standards 

Reporting information and advice 

  • Assist in the preparation of monthly or other reports as requested 

  • Prepare briefing papers and submissions as required 

  • Provide other AASW staff or program areas with advice as requested. 

Key selection criteria: 

  • Relevant tertiary qualification in Social Work 

  • A comprehensive understanding of the AASW Code of Ethics 

  • Sound understanding of the principles of natural justice and good governance 

  • Demonstrated experience in a regulatory environment 

  • Demonstrated understanding of the compliance role in a self-regulating profession 

  • Demonstrated high-level communication skills including verbal, written and report writing skills 

  • Ability to work well under pressure and to respond flexibly to changing circumstances 

  • Excellent time management skills 

  • Demonstrated experience with continual quality improvement frameworks and implementation 

  • Demonstrated ability to manage effectively a number of projects and deliver to deadlines 

  • Ability to ensure privacy and confidentiality over information provided, as appropriate 

  • Proficiency in the use of information technology 

The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diverse communities, particularly those underrepresented in the social work profession including the Aboriginal and Torres Strait Islander communities and people with a disability. 

Please send us your résumé and a cover letter addressing the key selection criteria listed above.  If you do not respond to the selection criteria, your application will not be considered. 

Further information can be requested by contacting Sofie Fabre: 

Applications close Thursday 4 June 2020. 

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